Frequently Asked
questions

Arrow was founded in 1950 in Kansas City, MO and continues today with a commitment to integrity, quality, value, and selection. Arrow - going strong for over sixty five years! View Arrow's history here.

Arrow has locations in nearly every major US city, as well as in Toronto, Canada. View all of our locations here.

You have two options. First, just simply call 800-311-7144 to speak to one of our professional truck consultants. Our inventory includes units that may not currently appear on our web site. Second, when your search results cannot locate the truck you are looking for, you can use our TruckWatch feature that will check our inventory daily and when a truck matching your specifications is found, you will be notified by email that the truck is available. Your request will remain active for 90 days.

Yes, that information is shown in our inventory search. But since our transportation and logistics department can transfer a truck to any branch quickly, where a truck is located should not be a deterrent to purchasing.

Arrow offers Gap Protection, Physical Damage Insurance and Debt Waiver options at the time you purchase your truck. Plus, you can add the fees for these and other Arrow value-added services to your loan for maximum convenience and minimal monthly payments.

Yes, Arrow offers convenient on-site financing. Let one of our F&I Managers help you get your truck fast and within your budget. You can even apply on-line.

Situations, terms and conditions vary, so you can call 800-311-7144 to speak to one of our truck consultants or F&I Managers to find out. Or simply apply online. There's no further obligation.

We have a convenient, easy-to-use  Down Payment Estimator online to help you get a realistic expectation of your ability to finance a truck or trailer. But remember as with any estimates, the actual results may vary. Once you begin your purchase process, your Arrow sales consultant or F&I Manager can help guide you to the best solution for you circumstances.

All qualifying Arrow trucks are covered by our exclusive 90-Day / 25K Mile ConfidencePLUS™ warranty. This comprehensive warranty covers the engine, transmission, rear-ends, injectors, fuel pump and much more! Arrow has also teamed up with NTP to offer the industry's best lineup of extended warranties - up to 4 years, 400,000 miles.  Learn more about our extended warranties.

While many of our trucks come via fleet-maintained trade-ins, we do have a Purchasing division that works with medium to large-size fleets who have a reputation for well-maintaining their trucks to procure a large selection of high-quality, low mileage trucks and trailers.

Yes. Many of our truck consultants speak Spanish, as well as Polish, Portuguese, Hindi, Punjabi and more. Find a consultant who speaks your language.

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